Need help now?

If you need help with your mental health, here are some of the options available to you.

If you need urgent help with your mental health right now, you can get in touch with the Trust’s Initial Response services. These numbers are open for anyone to call, 24 hours a day.

  • People living in Gateshead, South Tyneside, Sunderland can call the Initial Response Service on 0303 123 1145
  • Those in Newcastle, North Tyneside or Northumberland can call the Initial Response Team on 0303 123 1146
  • If you or another person have been harmed or are at immediate risk you may require an emergency response – contact 999 and ask for the relevant service.

Who else can I talk to?

If you wish to access one of the Trust’s mental health or disability services, please telephone the service direct. Details can be found in our service directory, or you can contact your GP who can refer you.

Call NHS 111. It’s open 24 hours a day, 365 days a year.

Psychological Wellbeing Services are for adults who are finding it difficult to cope, feel low, anxious or stressed, worried, or are not sleeping properly. You can contact them on the following numbers:


Self help support booklet and card

Hard copies are available from the Patient Information Centre                                  Tel: 0191 246 7288 or email

Support booklet and card